Privacy Policy

Last updated: July 30, 2026

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our digital products, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

  • Your name

  • Email address

  • Billing information

  • Order details

  • Information you provide when contacting us

  • Website usage data, including cookies and analytics

Payment information is processed securely through our payment providers. We do not store your full payment card details.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver digital products

  • Respond to customer enquiries

  • Improve our website and customer experience

  • Send important order updates

  • Comply with legal obligations

Where you have given your consent, we may also send occasional updates about new products, offers, or news. You can unsubscribe at any time.

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyse website traffic. You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including payment processors, website hosting providers, analytics services, and email marketing platforms. These providers only receive the information necessary to perform their services.

We may also disclose information where required by law.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While we strive to keep your information secure, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil your order, provide customer support, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Request a copy of your data

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

Children's Privacy

Our products and services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact form on our website or by email at:

Email: mo@beyondtheknot.co.uk